Please keep the return item(s) in their retail packaging as if new. We are unable to accept any items that have been used or unable to resell. We have our own production base in China and our products have been marketed to many countries in the world. We sells standard parts and accessories for motorcycles, but also follows the new market trends closely and takes orders for customized product designs and productions, provided by our exclusive products supplier in China. We are committed to resolve all issues in a friendly and satisfactory manner. If you do not get a response from us, please kindly check your junk or spam mailbox.